Privacy policy
This policy describes RedactDesk and its optional feedback service. For privacy or support requests, contact tangguoba0312@gmail.com.
Your PDFs stay on your device
Opening, searching, marking, redacting and verifying PDFs happens locally on your Windows device. The document-processing workflow does not upload your PDFs, extracted text, document passwords, selected areas, file paths, document hashes or generated reports to the publisher. These items are not automatically attached to feedback.
The app holds the selected PDF and its password in memory during the session. You choose where to save exports and optional verification reports. Reports contain source/output file names and SHA-256 hashes, timestamps, per-page mark counts and verification results, but not the text that was removed. Your Windows paging, backups and system crash-reporting settings are controlled by Windows, not by this policy.
Local credits and Microsoft Store
The free-export ledger stores source-document SHA-256 digests locally to recognize repeat exports, rather than storing document names or contents. Integrity keys, credit records and cached license information are protected for the current Windows user; a Windows Credential Manager mirror helps preserve credits across app removal. These records are not sent to the publisher.
Uninstalling the app does not necessarily remove Credential Manager entries beginning with RedactDesk/Licensing/. Removing those entries can disrupt credit recovery and trigger damaged-record handling.
Microsoft Store handles purchases, licensing and payment information under Microsoft's privacy terms. Store operations use the internet. The app caches the last verified Pro entitlement locally for a limited offline grace period. The publisher does not receive your payment-card details through RedactDesk.
Optional feedback
When you explicitly submit feedback after agreeing to send it, the app sends the selected category, your message, your contact email if provided, the app version if included, and a random request reference to the publisher's HTTPS service at redactdesk.eliasxuyi.com. The reference prevents duplicate submissions; it is not a persistent installation identifier.
Feedback is used to investigate problems, respond to support requests and improve the product. Authorized RedactDesk administrators can view messages and optional contact details and add internal support notes. No PDF, screenshot, password or diagnostic log is attached automatically. Do not paste sensitive document content into a feedback message.
The service and its hosting/reverse-proxy infrastructure process network addresses and request information for delivery, abuse prevention and security logging. Feedback is optional and is not required to process PDFs locally.
Retention and deletion requests
To request access, correction, withdrawal of feedback consent or deletion, email tangguoba0312@gmail.com. Include the feedback reference if available and enough information to identify your submission, without sending sensitive PDFs or passwords. Requests are reviewed by the publisher and handled subject to applicable law, identity verification and any lawful retention obligations. There is no automatic in-app deletion button.
Necessary verification may be requested to avoid disclosing or deleting someone else's records. Active records and backups are not necessarily erased at the same time; any permitted backup retention and restoration safeguards are handled according to applicable obligations. You may have additional rights, including the right to contact your local data-protection authority.
Support email and other services
If you email support, the email provider also processes your communication under its terms. Do not send confidential PDFs, passwords or redacted text. Feedback is stored on publisher-operated service infrastructure; depending on your location, communications may cross national borders. RedactDesk does not include advertising, behavioral analytics, automatic telemetry or a publisher crash-upload service.
Changes
We will update this page when our data practices change. This notice describes the product's practices; it does not guarantee legal compliance or replace your organization's document-handling requirements.